Author: harry

Three Actions You Can Take This Quarter to Fix Your Engagement

Published by Trisha Asgeirsson – President, SKUx  You don’t need an 18-month roadmap to address the rejection of your loyalty program. You need three tactical moves...

The Liquidity Crisis: Why Gen Z Can’t Afford to Wait for Rewards

Published by Trisha Asgeirsson – President, SKUx  46% of Gen Z live paycheck to paycheck. That single statistic explains why your points program...

The Cash Revolution: Why Customers are Rewriting the Rewards Playbook

Published by Trisha Asgeirsson – President, SKUx    Generation Z has made their position clear: they want cash, not points. ...

The Hidden Cost of Breakage: What Finance Needs to Know About Rewards

Published by Trisha Asgeirsson – President, SKUx  The breakage model is failing  The numbers are stark: 23% of all rewards...

The 60-Second Rule: Why Mobile Speed Defines Gen Z Loyalty

Published by Trisha Asgeirsson – President, SKUx  85% of Gen Z made a mobile payment in 2023. If your loyalty...

The Psychology of Instant Gratification in Rewards: Why “Now” Beats “Later” in Modern Loyalty Programs

Published by Trisha Asgeirsson – President, SKUx    The Need for Now  Scenario A: You’re told you’ll earn points that...